Shipping & Delivery Info

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and local postal services process the orders, which can take an additional 2 to 3 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by tracked US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 21 days to arrive at their destination but can take longer from time to time depending on factors that are out of our operating scope. For more information, you can contact us at support support@secretlakestore.com

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct.  We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.  Please contact us immediately at support@secretlakestore.com if you believe you have provided an incorrect shipping address.